Tag: leadership

From left to right, Sandy Heffernan, myself, Sue Recko, John Courtney, and Lloyd Spann.

The Eulogy I Would Have Given

Recently I learned that my favorite boss, Sue Recko, passed away. Her passing caused me to reflect on my transformative experience with her over 20 years ago. In a…

Secrets from Leadership Speakers

Last week I spent time in Colorado near the front range of the Rocky Mountains at #Influence19, the annual conference run by the National Speakers Association. This is where…

How To Deliver Bad News in a Positive Way

Guest Post by Dianna Booher Introverts often prefer communicating through writing. Sometimes leaders must take a position or summarize a verbal presentation over email. When this is bad news,…

Introvert Qualities: Listen and Learn

“Engaged Listening helps you understand what’s going on around you, what people are thinking and feeling, threads of themes, and even what key pieces of the puzzle might be…