Are Introverts or Extroverts Better Suited to Rule Business?

One of the risks of labeling personality types is to go too far on the stereotyping. We are in danger of getting carried away with pronouncements about introverts and extroverts. In a sort of backlash, the scale has tipped away from extroverts, pronouncing them as ignorant loudmouths who are superficial.

It is true that introverts have a tendency to exhibit certain strengths, but it does not exclude extroverts from claiming those strengths as well. In writing my books, I try to be careful about putting absolute labels on either group. Most of us actually straddle the introvert-extrovert line and move back and forth between styles.

Take a look at this infographic below about introverts and how they “rule the world.” I agree with most of the myths and strengths highlighted here except for #5 — “Introverts make better bosses.” One research study says introverts make better managers with extroverted employees but that does not mean that introverts always make better bosses.

We need to be careful about making sweeping generalizations about introverts and extroverts. There is relatively scant research to make true claims about either one. And people’s temperaments are complex and not so easily wrapped up. Yes — Introverts can be terrific at listening (Reason #2), however extroverts can be as well when they use their natural skill of developing rapport and asking questions.

So in this article which the infographic is based upon,  7 Reasons Introverts Now Rule the World,  author, Larry Kim writes that extroverts are okay BUT that introverts are “particularly suited for the digital age.”

“I’m certainly not trying to hate on extroverts. I’m simply suggesting that it’s time to rethink the qualities we value in business. The tendency has been to favor the boisterous, loud, whirlwind energy of extroverts. Instead, we need to take into account those introverted underdogs. They are the ones, with their thoughtfulness and creativity, who we’ll see pulling the strings in our increasingly more digital-oriented age, the one in which they were born to rule.”

Yes, I agree. We do need to rethink the qualities we value in business. But let’s consider that both introverts and extroverts are both suited to meet the demands of a complex workplace and yes…. they were both born to rule.


Infographic Example
This infographic was created using the Visme. An easy-to-use Infographic Maker.

1 thought on “Are Introverts or Extroverts Better Suited to Rule Business?


    Totally agree with Jennifer Kahnweiler Ph.D. CSP about personality labelling. Agree with the MYTHS in the infographic. As for the 7 reasons, I’m not sure about #5 about introverts being better bosses and to #7, preferring to be alone is different from being “lonely”. I’ve been running introvert communities in Singapore since 2013, Indonesia (2016) and the Philippines (2017) and soon launching a group in Malaysia. Our objective is NOT for us to challenge or compete against our extroverted friends. Neither do we want to label ourselves as introverts for labelling sake. It’s more self-awareness of our strengths and shortcomings. Our networking platform (INA) is meant for introverts to connect and interact with other introverts so we can be more confident in the workplace and the community at large. We want others to better understand us, but we also want to relate with them.


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