Look Back and Learn


I ran  a leadership  program with a group of Public Affairs pros today.  One introverted leader shared  how his team had learned from a recent situation. Because they didn’t include an important stakeholder in the beginning, when it came time to sign off on the project, she had multiple questions. They had to scramble in crisis mode to respond because of this omission.

Lesson learned? He said they will look at who needs to be looped in earlier. Looking back and course correcting will be the key to their future success. He said that he is learning to be a better “observer” of the process. Observing and analyzing are natural strengths of the introvert btw.

I also talked with one participant about ending meetings with a plus – delta round robin. What worked and what do we need to improve? As a team lead, act on those changes when you can and you are bound to improve meeting effectiveness.

What are you doing to look back and learn?


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