How Introversion Impacts the Patient Experience in Healthcare with Jennifer L. FitzPatrick
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This week on Introvert Ally, I’m joined by the thoughtful and dynamic Jennifer L. FitzPatrick, MSW, LCSW-C, CSP. Jennifer is a leading expert in caregiving, aging, and healthcare customer service. She shares compelling insights about how introversion affects both the employee and patient experience in healthcare and senior living settings.
Jennifer and I explore why it's critical for healthcare leaders to understand and accommodate introverted employees and patients—especially in our post-COVID world.
Building Relationships For Introverts With Andy Lopata
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In this episode, Jennifer interviews Andy Lopata, a renowned expert in professional relationships and networking. They discuss Andy's journey into becoming a master of relationships, inspired by his father's business ventures. Andy emphasizes the importance of building relationships over traditional networking and shares strategies for effective follow-up, particularly for introverts.
Dr. Ruth’s Lessons for Combatting Loneliness with Pierre Lehu
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This episode delves into the theme of overcoming loneliness with guest Pierre Lehu, who shares insights from his new book called The Joy of Connections co-authored with the late Dr. Ruth Westheimer (Dr. Ruth) and Allison Gilbert. The conversation touches on Pierre's personal experiences with loss, Dr. Ruth's impactful career, and practical advice. 'The Joy of Connections: 100 Ways to Beat Loneliness and Live a Happier, More Meaningful Life.'
Let Your Personality Shine: with Carrie Wheeler
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In this episode of Introvert Ally, Jennifer sits down with Carrie Wheeler, a seasoned technology and operations executive and current CEO of Liquid Web. Carrie shares her professional journey from pre-med to business to becoming a key global tech and operations leadership player. With deep insight into what it means to be an introverted leader in a male-dominated industry, Carrie discusses how embracing her personality has contributed to her leadership success.
Listeners will take away powerful lessons on authenticity, emotional intelligence, and how to create space for quieter voices in both in-person and remote workplaces.
