jenniferkahnweiler.com
Can Introverted Leaders Be Assertive?
Assertiveness is often incorrectly confused with aggressiveness, but assertiveness is characterized by mutual respect and clear, open, and honest communication. Aggressive behavior, on the other hand, is disrespectful and shuts people down. Introverts show us that you don’t have to yell to get what you want.
Jennifer B. Kahnweiler, Ph.D.